Crown Castle is a shadow of what it once was with low salaries and no room for advancement. - Project Coordinator Crown Castle Employee Review

1.0
19 July 2021
Recommend
CEO approval
Business outlook

Pros

- Excellent Healthcare, Dental and Vision - 401 K Matching - Gym Membership Reimbursement

Cons

Where to begin? - Upper management is both incompetent and uncaring - Company culture is toxic - Low salaries - Inconsequential yearly raises that don't meet the cost of living and rising inflation in addition to low bonuses. (Raises and bonuses are the same across the board, regardless of an individual's quality of work.) - Days are filled with pointless meetings that make it hard to get any actual work done -99.9% of the time you're doing your manager's work for no recognition and less than half of their salary - No room for advancement or growth - Too process oriented (and processes and systems keep changing) which gets in the way of actually meeting company goals - A stunning lack of diversity

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Crown Castle Response
4y
Hello, thank you for taking the time to share this review. At Crown Castle, our goal is to provide the best experience for our customers and teammates, and we’re sorry to hear about this experience. We take all feedback from our teammates seriously so we can be the best we can be for current and future teammates. We'd like to speak with you for additional information. If you’re comfortable doing so, please reach out to MyExperience@crowncastle.com and a member of our team will be in touch. Thank you.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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