1,300 people being laid off - Project Manager Crown Castle Employee Review

1.0
1 Nov 2023
Recommend
CEO approval
Business outlook

Pros

There are/were great people here

Cons

Dear Jay Brown, I am writing to you today as one of the 1,300 employees who will be displaced by the recent decision to close the Canonsburg office and move to Houston. I am deeply disappointed and confused by this decision, and I am struggling to understand how it is aligned with the company's values. The average household size in America is 3. This means that your decision will not only disrupt the lives of 1,300 people, but also the lives of their spouses, children, and other family members. That's a total of nearly 3,900 people who will be affected by this decision. I understand that businesses need to make difficult decisions in order to remain competitive. However, I believe that this decision is unnecessary and harmful to both the company, its employees, and their families. How will this decision affect our customers? The Canonsburg office is home to many of the company's most experienced and knowledgeable employees. These are the people who are responsible for designing, building, and maintaining our wireless networks. Moving these employees to Houston will inevitably lead to disruptions in our services. How will this decision affect our employees? Moving to Houston will be a major disruption for many of our employees. Many of them have families and homes in Canonsburg. They will have to make the difficult decision of whether to relocate their families or find new jobs. Even for those who are able to relocate, the move will be expensive and stressful. The offer you provided for relocation assistance in your email on Friday feels disingenuous, because it doesn’t factor in the full cost of the move financially and emotionally. Those 1,300 people will have to find new homes, schools for their children, and new jobs for their spouses. How does this decision align with our company values? One of our company values is "People matter." I believe that this decision shows a lack of respect for our employees and their families. Another of our company values is "Us together is better." I believe that this decision will divide our company rather than bring them together and will make it more difficult for us to work together effectively. Finally, one of our company values is "Doing the right thing, always." I believe that this decision is wrong. It is wrong for our shareholders, it is wrong for our customers, it is wrong for our employees, and it is wrong for our communities. I urge you to reconsider your decision to close the Canonsburg office. I believe that this decision is unnecessary and harmful to both the company and its employees. Sincerely, A Concerned Employee P.S. I would like to remind you of the following: "Do to others as you would have them do to you." (Matthew 7:12) I believe that this decision violates the spirit of this verse. It is not fair to put your employees through this unnecessary disruption to their lives. I hope that you will take this to heart and reconsider your decision.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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