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Crystal Claire Cosmetics

Engaged employer

Great place to work, if you have no expectations - Account Manager - Anonymous employee Crystal Claire Cosmetics Employee Review

1.0
17 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible work hours for office staff. - You'll be happy working here if you're looking for a job that requires you to just show up and do the bare minimum.

Cons

Experience will vary from different departments and teams... - There is no career advancement or any training or development in this organization. - When you start, expect to sit around for 2 months, not doing much aside from filling samples. - People are not properly trained to do their jobs because there is no standard practices and procedures, training manuals, guides. New employees have nothing to reference. You either sink or swim. - CEO and leaders in senior positions don't seem to care about employees. - Salary and benefits are not competitive, they are low. Your salary is pretty much capped close to what they give you when you start. Even after years of service, the pay is still low, and if they pay you more than the norm, they never let you forget it. - There is no diversity in this organization. Be prepared to feel out of the loop if you don't understand Mandarin. - No company culture or values. The company's spiel of 'quality, innovation, service' is only marketing jargon for the company's products and services, but those values don't exist at all within the working culture of the company. - This is not a place for modern, ambitious, strategic, innovative or creative thinkers and workers. - How well you perform seems to be determined through hear say, gossip, and office politics, not actually by any measurable result or customer feedback. - Never got a performance review, never given notice when probation was passed or when contract was up. You won't get feedback whatsoever from the boss on whether you're doing a good job or not, if they plan to keep you or not. - Politics in this company is extremely bad. Senior leaders of the organization are extremely paranoid and have trust issues, causing their staff and people on all levels of the organization, to also be insecure, and paranoid. This also causes way too much gossip, and adolescent behavior. If you get caught 'playing with the other team' expect to be the black sheep and odd one out. - People don't take responsibility for the their work and mistakes, it's a never ending blame game. Instead of reviewing processes and implementing better procedures with other departments to fix issues, it's always trying to push responsibility and accountability back and forth which is unproductive. - Company's management style is dated. Don't suggest anything too modern or different, you will be quickly put in your place. - Moral is really low. - Everyone including HR seems to know what the issues are, but voicing your concerns gets you sucked into the politics of it all, and nothing will be done anyways. Better to just keep it to yourself. - All talk no action. - Pretty much a dead end job. - Decor and furniture in reception and waiting areas is really ugly, the board rooms look and feel dated, and office space is cluttered and unorganized. Just not a really nice place to host clients or vendors when they come to visit.

Explore other reviews about Crystal Claire Cosmetics

5.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Fun employees to work with

Cons

Hours with I had more

1
1.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- lowest level employees are the most stressed out -> hence they share similar feelings on how the company is run (not positive at all) - if you want something stressful and a stepping stone in your career, do not work here - if you are hardworking and a workaholic, you will be taken advantage badly - nothing else

Cons

- the company runs like a badly led start up run by highschoolers, even though it's been around for over a decade - upper management are headless chickens running around with no idea on how the company actually works - the highest paying people are the most useless and all they do (including the CEO) is stress out the people that actually do the work - upper management also likes to push the blame onto newer staff; if there is a problem with an account and even though you are not to blame, they will throw you under the bus - communication is non-existent in this company -> departments do not talk to each other or hide things from other departments making it really hard to communicate things properly to clients - if entered at an entry level position, expect to have a mental breakdown within less than one month of working here - what is work life balance - I've personally cried many times at work and at home due to the stress - if you're good at what you do, you get to do other's job description - no one has an idea on what KPI is, nor is there any raises or bonuses, or quarterly or yearly reviews - there is a high turn over rate for a reason - if u don't understand Chinese GL

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