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CubeSmart Self Storage

Engaged employer

Cubesmart is not "Heart Full", but heartless - Store Manager CubeSmart Self Storage Employee Review

2.0
18 June 2019
Recommend
CEO approval
Business outlook

Pros

Steady work, friendly co-workers, and some great district managers.

Cons

The "royalty/peasant" mentality with the upper echelon of Cubesmart, being anyone above the district managers. My Divisional Vice President and his administrative assistant looked down their noses at the facility employees, treating them like chattle. Three examples: 1) When Cubesmart was planning to purchase my old site, the DVP and his adminstrative assistant came to visit the site. The Admin Asst asked me what I usually do for lunch. I told her that on my way from the bank deposit, I stop at the Burger at the corner of our street and pick up my lunch on the way back. In a haughty voice she said, "Well, we're going to put a stop to THAT!" meaning that I shouldn't get my lunch on business time. 2) When I was asked by the DVP what my hourly rate was, he said "OK, good" and left it to my very personable District Manager to tell me that since I was making more than any other manager in the area, that my salary would be cut by 75 cents an hour, in case any other managers were to find out what I was making. I told him that I earned that money over the years, and he shrugged his shoulders and said sorry. 3) Working on Sundays was mandatory for Assistant Manager, and instead of making the business hours employee friendly ( like 9 am to 1 pm) the store hours are 11-3, pretty much ruining any effort to have some family time on Sunday.

Explore other reviews about CubeSmart Self Storage

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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