Pros
Busy enough with a high priced menu to make an average amount of tips, the food isn’t worth the price, it’s good basic food, and the management staff doesn’t help either, but one of the 4 managers you get will probably get along with you. If you’re lucky all the managers will somehow like you and you can do whatever the heck you want without repercussions. Show up late! Get called off! Get a free meal! Or even get to do your job without them micromanaging you for ringing in one little item wrong. Maybe even get a drink of water before they come into the kitchen and yell HANDS at you for the 5th time even though you just ran food already multiple times.
Cons
Favoritism, narcissism, micro-management, and fake excuses is all I got while working there. Managers do not adhere to availability yet, still ask you to work more hours than you have available. And if they schedule you outside your availability you “need to find coverage for yourself”. If you’re closing and want some food, forget it they don’t allow you to order anything or sit because “you should be able to take care of your needs before and after your shift”. You want time off? It’s a request which we all know, but who gets their requests approved first? THE FAVORITES. :) You try to move up within the company then you better make friends with higher ups or be white because otherwise you are not making the cut. You take a sip of water for a quick second at the server station? WRONG, your manager just walked through the doors after being in their midday meeting for 2 hours or after standing by the kitchen doors while on their phone and get yelled at to run hot food or run dishware. You got scheduled a double? Too bad no incentive for you, just suck it up and pay your normal employee price, when you’ve already been scheduled 31 hours. You want to move up to bartend? Too bad the managers only pick their favorites. You want to be on the events team? Aw dang, you have to be friends with the event scheduling manager. You want to have a 100% secret shop so you don’t get fired?? Tough luck! Because even though managers are never on the floor, the kitchen always takes more than the designated time, bar is backed up… you’ll just get fired. Not because you didn’t greet the table in time but because you didn’t look out for your server section neighbor’s tables! All this is just to show how messed up this place is. Managers think they are doing something when they just create more rules and restrictions for the people for no reason. It’s ridiculous, they wonder why good people can’t stick around. It’s because we aren’t going to work for 2 hour side work that we can’t finish because the managers want us to “reset all the restaurant before we do our other work” but still tell us to get off the clock as quickly as possible and not dilly dally in the coop office. Like literally go listen to yourselves, you sound like an idiot. They are taking advantage of the people who just need a job and pay the bills, if that’s what they want to do then so be it. Don’t give us the speech of looking out for the guest when management is just looking out for their paychecks (bonuses they receive for meeting numbers). Every server there is white, and I’ve heard they only hire good looking people who fit their aesthetic, if they don’t fit they make some lame excuse to not hire them.