Not an ideal job. - Cashier/Crew Member Culver's Employee Review

2.0
9 Mar 2012
Recommend
CEO approval
Business outlook

Pros

Some of the employees and managers are nice people, and you meet some nice customers. When you are lucky enough to work off times likes weekday afternoons the atmosphere is very relaxed and can be fun.

Cons

Salary is minimum wage. and as far as I knew there was no hope for any raises unless you got promoted. Most of the managers and "higher ranked" employees are incompetent and lazy. At my location, the main manager's two sons and their girlfriends were all in charge even though they had no ability to lead. All of the employees who weren't family or friends were worked to their limits and bossed around while all of the workers who had the pleasure of benefiting from nepotism got to sit back and chat. I was constantly being jerked around from one task to another, and expected to be doing 10 things at once while other employees did absolutely nothing. The restaurant attracts a lot of sports teams and large groups of children and teens, and most of them are spoiled and treat employees like garbage. Culver's is notoriously understaffed at busy times, as they can't seem to get the concept that you would need more workers on a Saturday night than a Tuesday afternoon. Then the employees who are there get yelled at by customers for "taking too long" when there are 2 employees working and 30 people in line. I was constantly stressed out and on edge, and I generally left work completely burned out and in a bad mood. Their "training" is terrible. They have whoever is on shift at the time give you a brief and half-hearted explanation of what you do, then throw you right in. I was "trained" on working drive-thru in 10 minutes and then expected to be able to handle it by myself and be as fast as everyone else. I had a jerk manager over my shoulder saying "Faster, faster, you have to go faster!" which stressed me out even more, and they get on your case for every little mistake you make. Criticism is given often but rarely do you get any praise. I had numerous customers come up to my managers praising my service and they said nothing to me about it or even gave me a pat on the back. But the second one complaint is made or they see me mess any little thing up, they will give you a neverending lecture. Overall, not a good place to work. At least at my location.

Explore other reviews about Culver's

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Tim Newkirk was a wonderful and fair boss. Morning staff was responsible, upbeat, and had good team ethics. Vikki my manger always had my back. The BEST regular customers! Flexible schedules

Cons

Night crew, is far less responsible. Occasionally rude coworkers, but that’s life.

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours. On the job training. Generally supportive co-workers.

Cons

Not safe for those on the autism spectrum, are otherwise neurodivergent. Consistent bullying from a team trainer - refusal to actually train me, constant undermining of my ability, passive aggressive comments, refusal to communicate even the most basic of information to me. This was communicated to management very soon after I started working but nothing changed in the entire year after. I worked with one employee with a seizure disorder, another employee who had carpel tunnel surgery, and three employees with varying degrees of autism, including me. In all of these cases, they were put into situations where their condition is exacerbated. I saw three seizures happen, two of which were after she gave management a doctor's note indicated she requires a break every single day. The lady with carpal tunnel was put into situations where she was forced to scoop desserts, triggering hand pain. I worked alongside in autistic man who told me he had no training on drive-thru, yet was scheduled there anyway. He was kicked off after making too many mistakes, and the managers on duty became visibly exasperated with him. After this, he told me he plans to quit cause he no longer feels welcome. When these problems were communicated to management, I was told that *I* need to learn how to communicate, and that it's a two-way street. Slow, constant pile-up of responsibilities without the training or pay to reflect it. I received a 10 cent raise in my entire time working there, while I was being expected to come in on my day off and supervise multiple stations with my expertise.

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