Toxic environment - Digital Print Operator Custom Ink Employee Review

1.0
27 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Other than some co-workers nothing much of a pro

Cons

This company used to be a great place to work. They truly did live by core values, this was 2014 though and ever since it's become nothing but a joke. I watched good managers get pushed out. Real human resources be fired over things that happened off the clock. Now they keep the me-too liars who don't like being called out for sitting around on their cellphone instead of doing their job only to be told the next day I was on leave for being accused of sexual harassment. Instead of following company policy they fired me because I used my PTO and had back surgery. Because I wouldn't let the joke they call management bully me. It's funny how the state found that you had wrongfully terminated me and that there was no evidence.

Explore other reviews about Custom Ink

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
3w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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