Up to you to decide - Project Manager Customertimes Employee Review

2.0
1 July 2022
Recommend
CEO approval
Business outlook

Pros

In general, if you like to work in the "one year of experience in five years" mode, this is your firm. Here you will be thrown into the water and given the opportunity to sort everything out on your own. This is a great school of life.

Cons

The organization is constantly shaken up. Every six months there are some changes, either centralization or decentralization, then bonuses will be introduced, then they will be canceled. At a high level, the project organization is managed mostly by non-professional people. Before they were appointed to high positions, they completed only one or two projects and did not acquire the necessary experience. A high position determines who is right here, not experience and expertise. Project management processes are fragmented, immature, and evolve chaotically. The practice of appointments of PMs to the projects is not transparent - one gets the feeling that on the principle of personal loyalty, not professionalism/expertise. Evaluation of the results is done according to the same principles. Top management makes promises every quarter, which they then refuse "for objective reasons." IMHO, a mature professional has nothing to do here.

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Customertimes Response
3y
Hello Project Manager! Thank you for taking time to provide us with you feedback. While I don't agree with all of your points, they have cause us to look into some of our practices in the areas you are addressing and to solicit feedback from others to see how broad the issues that you raising are in these areas. For that reason you feedback is very valuable. I do hope that as your time with. us grows your next several experiences are more rewarding for you. In the meantime, I would encourage you to discuss these with you manager, HR Business Professional or reach out to me. We are generally predisposed to listen and address things wherever possible. Thanks again for taking the time to provide this feedback.

Explore other reviews about Customertimes

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

1. Onboarding was super smooth - everything was clear and organized from day one. 2. Managers are friendly, quick to reply, and always ready to help out. 3. The company genuinely cares about people - you feel supported, not just managed.

Cons

Honestly, no real cons so far. Everything just works the way it should.

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Customertimes Response
10mo
Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that your onboarding felt smooth and well-organized — we continuously strive to make every new joiner feel confident and supported from day one. It’s also great to know that our managers’ responsiveness and people-first mindset made a positive impression. At Customertimes, we believe that creating a caring and collaborative environment is the foundation for long-term success — both individually and as a team. We’re glad to have you on board and look forward to growing together!
3.0
4 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, work life balance, mostly good culture

Cons

Disappointing, minimal raise High turnover- layoffs to save money and then hires a few months after, then layoffs again A feeling of no job security

2
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Customertimes Response
2mo
Thank you for your honest feedback and for recognizing the flexibility, work-life balance, and culture at Customertimes. We’re sorry to hear that your experience has felt uncertain and disappointing. We understand your concerns regarding compensation, organizational changes, and job security. These are important topics, and honest feedback like yours helps us better understand where we need to improve. We appreciate you taking the time to share your perspective.
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