Extremely unsupportive environment, no training whatsoever - Health Care Support Worker Cygnet Employee Review

2.0
17 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Free lunch daily Friendly colleagues

Cons

Apart from the mandatory (ie... it’s the law!) PMVA (restraint) training....Absolutely no training is given whatsoever. No training in how to deal with the regular, severe attempts at suicide and self harm ALONE. no support, no advice. Essentially an extremely unsafe environment for patients. It is very traumatic having to respond to a patient who has tied a ligature very tightly around their neck, initially completely by yourself, with not a second of training.

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Cygnet Response
6y
Hi, Sorry to hear about your poor experience with us recently but thank you for providing feedback. Obviously, we're keen to improve on any failings - could we speak to you, in confidence, to find out more details? If could you send your contact details to review@cygnethealth.co.uk - we will get back to you ASAP

Explore other reviews about Cygnet

4.0
22 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good working conditions. Career advancement. Supportive staffs

Cons

Always short-staffed. Low/Poor staff welfare package

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Cygnet Response
3y
Thank you for leaving a review of your time with Cygnet. We are pleased to read that you found your colleagues supportive and that working conditions were good. We will forward all your feedback on to our HR team. All the best in your future career.
1.0
1 June 2024
Recommend
CEO approval
Business outlook

Pros

Salary was good, raises kept me happy.

Cons

Understaffed like crazy! I was constantly running around like a headless chicken trying to keep up with everyone's needs. You never had enough time to actually connect with the people you were supposed to be helping.

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Cygnet Response
1y
Thank you for taking the time to leave a review of your time at Cygnet. We're sorry to read that you had a negative experience. It would be greatly appreciated if you can contact us directly with more information, including the service you worked at so we can look into the issues you have raised in more detail. You can contact our Freedom to Speak Up team by emailing them at Freedom2SpeakUp@cygnethealth.co.uk Kind regards, Cygnet.
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