Pros
It's a paycheck, remote, and some of the people doing the actual calling are nice.
Cons
Not worth it at all. Pay is so low for what you are doing, get paid higher every other company that does the same thing. Management is HORRIBLE. Catty and mean. They claim they are family friendly, however that is the furthest from the truth. It's a ploy to get workers, then when something happens with their kid(s), it's used against them. The callers are constantly never doing enough, no matter how many appointments are gotten, it's never enough. Being pulled into meetings and yelled at by management is not how to do things. Belittling people is what they do all the time. Very narcissistic and such a mental drain. You have to clock out for everything, even going to get a drink. Very micromanaged. Always hiring because management is narcissistic. If you have an issue, hers is WORSE.