Pros
I really enjoyed my first year there which is why I give it 2 stars, but then the CEO started changing things and it all went downhill from there. I stayed so long because of the people on my team, but many many have left at this point.
Cons
Executives are out-of-touch with staff and only partially remote is allowed. The company is only focused on revenue, not customer experience or retaining good employees. Systems are not integrated and while they have the tools that could do the job, they can't get it together to even begin the integrations/process flows needed to make those tools effective. Additionally I know many women in other teams who have left because it is a "bros club". Execs seem to like hiring sexist upper management and encourage a hostile work environment. I know of one woman who was removed from her position (to a different team/lower position) because she dared to complain to management. This is a repeated problem going for multiple years and multiple managers.