DHL IT Services CHENNAI - Senior Software Engineer DHL Employee Review

1.0
12 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Nothing to think of PROS

Cons

1. Chennai Management team works as they are the rulers of the world. 2. Very cheap mentality towards the employees outside of Chennai. 3. Policies regarding OnCall Allowance was created in 1950s and not updated after that, home labor earns more money than this.

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DHL Response
3y
Hello, Thank you for taking the time to share your valuable feedback with us and others on Indeed. Your experience in Chennai local branch can certainly be improved and your feedback makes a difference for this purpose. We will continue to promote the continuous improvement of our leadership organization to make it optimal, including regular communication and alignment so that this doesn't affect the work of our employees in the future. The best possible approach in any case is to raise this type of situations directly with the leaders involved so that the teams can learn from it and we can continue to deliver excellent results for our customers around the world. Thank you for your efforts as a Senior Software Engineer, we pledge to look into the situation in your location and offer improvement measures soon. Hope you continue being part of the great big family. All the best, Your DHL Team

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5.0
1 June 2026
Recommend
CEO approval
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Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
1w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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