Good place to work - Program Manager DHL Employee Review

5.0
1 May 2024
Recommend
CEO approval
Business outlook

Pros

Autonomy Global Reach Engaging with senior teams Responsibility Accountability

Cons

Workload Engaging with seniors Customer centricity not at forefront Technology Pay

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DHL Response
2y
Dear colleague, Thank you for sharing your positive review. It's great to read that you find our company a good place to work. We believe in fostering a work environment where employees have the autonomy to make decisions, the ability to work on a global scale, and the opportunity to collaborate with senior leaders. We are glad you appreciate this. Regarding the cons you mentioned, we understand that the workload can sometimes be challenging. We continuously strive to find ways to manage workloads effectively and ensure a healthy work-life balance for our employees. Additionally, we appreciate your feedback about engaging with seniors. We value open communication and collaboration at all levels of our organization, and we will continue to work on creating opportunities for meaningful engagement. Customer centricity is a priority for us, and we are committed to putting our customers at the forefront of everything we do. We continuously seek to improve our customer-centric approach and ensure that our products and services meet their needs. Regarding technology and pay, we understand that these are important aspects of the work experience. We strive to provide our employees with the necessary tools and resources to excel in their roles, and we regularly review our compensation practices to ensure competitiveness and fairness. We are always open to discussing any concerns or issues, and we encourage employees to communicate with their managers or HR department if they encounter any challenges. With direct, open, and honest communication, we can make sustainable changes. Thank you for your ongoing efforts and dedication to us. Warm greetings! Your DHL Team

Explore other reviews about DHL

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
4w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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