Good - Operations Coordinator DHL Employee Review

3.0
11 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Flexible, Good organization, New Facility

Cons

Overtime work with out pay,

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DHL Response
1y
Dear colleague, Thank you for sharing your experience as an Operations Coordinator with us. We're glad you find DHL to be a good organization with flexibility and appreciate the benefits of working in a new facility. It's always great to know when our team members feel supported by these aspects. However, we’re sorry to hear about your concerns regarding unpaid overtime. We take feedback like this seriously, and we encourage you to discuss this matter with your manager or HR to ensure that working hours and compensation align with our policies. Your well-being and fair treatment are important to us, and we want to address any issues that may affect your experience. Thank you for your hard work and for being part of our team. Warm greetings to Sydney Your DHL Team

Explore other reviews about DHL

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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