Excellent company - Ground Service Supervisor DHL Employee Review

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Benefits Friendliness of the bosses Beautiful multicultural philosophy, especially for foreigners

Cons

It closed its business unit in Chile

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DHL Response
1y
Dear colleague, Your heartfelt review about your experience in Quilicura truly touches us, though we share your sadness about the closure of our Chilean business unit. Your long-term commitment to DHL Group and the positive impact you describe make us both proud and grateful. We're particularly moved by your appreciation of our multicultural philosophy and the welcoming environment we've created for international team members. Your recognition of our comprehensive benefits package and the positive leadership style of our management team reflects exactly what we strive to achieve at DHL Group. While circumstances led to changes in our Chilean operations, your feedback about the inclusive, supportive workplace we built together is invaluable. Team members like you, who embrace and champion our values, have made DHL Group a special place to work. Thank you for your dedicated service and wonderful testimonial. Your DHL Team

Explore other reviews about DHL

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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