Field service managers complaining about long day? - Tech Oh Sorry Field Service Specialist Bull Title DISH Employee Review

1.0
3 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Pay is as competive as any other 4 day work week typically but then they throw in mandatory overtime cause they can't manage a calendar

Cons

Advancement is only as good as your office and what I mean is quality checks because this is subjective no real standard on the couple individuals doing the checks management only as good as they see it at that moment completions as in the percentage of jobs assigned to jobs actually done no matter why they can not be complete trees or landlords restrictions or even customers rescheduling that's right I'm in the hospital and can't be home effects your promotions bonuses whatever stupid right I field calls all day from other techs how do you do this you ever ran into this most of time the manager himself directs them to me but I get yelled at for being on the phone and if I can answer all these questions and they can't why I am watching other techs advance and I am stuck field managers spend their day on the phone or driving big frigging deal me too except I also have heavy lifting working on ladders and dumb customers wanna trade and by the way if a field manager has a 16 hour day just think of the hard working tech that kept them there for 16 hours work on routing and you get home earlier techs get screwed by Computer software that can't tel the difference between one mile and one hundred miles not to mention If your shift is on Christmas day you are working maybe it will later then your typical start time but who wants their children crying no please don't leave on a special day like that it doesn't speak well for the customer who doesn't care it Christmas but the company has the ability to not offer it I mean really your tv needs to be installed on Christmas or fixed and dish decided ok we can have techs on hand to send out how many of them big wigs do you think were there none thanks joe how was your christmas cheery an bright oh and of there is not enough work which happens at least once a year they send you home without pay no options to work use your vacation if you have it otherwise sorry tell me who dish really cares about cause I am still wondering bottom line if there is another employer willing to pay even just 11 bucks an hour take it over this

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
avatar
DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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