Happy :) in Christiansburg, VA callcenter BB/DD tech support - Advanced Broadband Support DISH Employee Review

5.0
3 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Dish is a great company to work for. IF people don't like to work there, maybe they should look elsewhere for employment. Not everybody is made out to do the job we do on a regular basis. The management is very caring from the top down! I can personally say Dish helped me as an employee through tough times, they are always behind me. And my coach is wonderful to work with, but i have worked with other coaches too and they are as well very nice to work for. So i don't understand all this negativity. I can highly recommend Dish for employment and for customers too. Great company!!!

Cons

there are really none. If you a negative person, you will always find something in any company.

Explore other reviews about DISH

5.0
29 July 2024
Recommend
CEO approval
Business outlook

Pros

Travel the world and work with amazing prople

Cons

Lots of travel 50% time or more.

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DISH Response
1y
Thank you for sharing your positive experience at DISH! We’re thrilled to hear that you’re enjoying the opportunity to travel and work with such a great team. We also appreciate your honest feedback about the extensive travel involved. We understand that this can be demanding and are continuously exploring ways to make the experience more manageable while still providing the exciting opportunities we offer. Thank you for your dedication and for being a valuable part of our team.
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
3d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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