Pros
Personal income as an Inside Sales Representative is theoretically unlimited by the company, so some sales agents are doing very well financially. See cons for the negative side of this. Coworkers are friendly and fun. Health insurance, free TV, and 401(k) for full time employees. Don't come to this expecting a cushy job. Sales reps work hard and long hours, but schedules are flexible and you can almost always work extra hours. The atmosphere at Roseland center is professional and sometimes a little strict. But if you learn how to navigate the system, some people excel and can quickly climb the corporate ladder. For me, I'm happy to stay on the phone doing sales. I might not get promoted, but I determine my own income.
Cons
While income is technically unlimited, most people who start working in sales at a Dish call center do not make much. In fact, many quit after the first few months. Dish's hiring strategy appears to be, "Hire anyone since we only pay commissions. Employees who don't perform will weed themselves out." Of course this technique works, but it can't certainly be frustrating to see your coworkers drop off the team disillusioned and bitter after spending 2-3 months trying to make this work.
