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      Great job with few down sides - Field Service Technician DISH Employee Review

      4.0
      2 Dec 2024
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      So there are many pros working for Dish Network. You can make a decent salary if you stick with the job and hit your metrics. As of right now there are 4 tech levels. Each tech level is a increase of 10% in salary. Every year you get a yearly evaluation which you can make up to 3% more. Each pay period You have the ability to make up $350 extra for maxing out your metrics. Most of the year overtime is very easy to come by especially in the summer. 4 day work weeks. Selling products on jobs translate into points which you can redeem practically anything from flights, hotels, home appliances, TVs, clothes, jewelry you name it. (It's like Amazon). Also you get discount on services and products that the company has. There are many offices across the US which you can transfer to. There are opportunities to work out of market for 6 days a week. It usually ranges for at least 3 weeks to a month or so at a time in areas that need help. Working out of market. You get put up in a hotel and get per diem while being there.

      Cons

      I will say if you're not comfortable with working in acclimate weather this job will probably not be for you. There are days where you have to work in the blazing heat, pouring rain and freezing cold. Some work days can be very long and leave you exhausted. There are definitely going to be houses that are messy, disgusting and very unpleasant houses that you'll have to service. Most customers are nice but there will be some that are very rude. The number one thing that everyone will agree on that works or has worked for DISH will complain about is sales. They push push push sales. 24/7 every single day. You can be doing excellent in everything else but if you can't sell any products it really doesn't even matter. Sales are King and if You're uncomfortable with selling product to customers I wouldn't even apply because you will hate it.

      avatar
      DISH Response
      1y
      Thank you for sharing your detailed feedback. We're glad to hear about the many pros you've experienced, such as salary opportunities, benefits like tech levels and rewards, and the ability to transfer or work out of market. Your insights about areas for improvement, such as working conditions and the focus on sales, are equally important to us. We value your dedication and will continue working to enhance the experience for all employees. Thank you for your contributions to DISH!

      Explore other reviews about DISH

      5.0
      26 Feb 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great and flexible work supported my growth through college

      Cons

      Honestly that the product we were selling wasn't the best value

      avatar
      DISH Response
      3mo
      It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
      1.0
      5 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home is the only pro I can think of

      Cons

      They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

      1
      avatar
      DISH Response
      1w
      We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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