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      DNA Diagnostics Center

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      DNA Diagnostics Center reviews

      There a reason long term employees left - Case Information Specialist DNA Diagnostics Center Employee Review

      1.0
      23 June 2024
      Case information specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work but can be repetitive

      Cons

      Leadership: failures across the board, the CEO appeared to be inexperienced and ineffective at that level. Department managers have experience but not the good kind, they play favorites and only care about how things to appear to the CEO, not how things actually are. Samples are lost or in rare cases accidentally destroyed. Almost every SoP was the business equivalent of county fair ride held together with chewing gum and duct tape. The parent company Eurofins stripped away the few perks and bonuses that were given. Avoid DDC at all cost.

      avatar
      DNA Diagnostics Center Response
      11mo
      Thank you for your feedback. We’re sorry to hear your experience at DDC didn’t meet your expectations. We take concerns around leadership and process seriously and are actively working to improve communication, transparency, and operational consistency across all teams. We're also investing in system upgrades and process improvements this year to better support both quality and efficiency, and we recognize that change can be especially difficult during transition periods. We do value the voices of our hourly employees and continue to look for ways to create space for open dialogue and improvement. We appreciate you sharing your thoughts and wish you the best in your next role.

      Explore other reviews about DNA Diagnostics Center

      5.0
      12 Dec 2024
      Specimen collector
      Recommend
      CEO approval
      Business outlook

      Pros

      lots of PTO, extremely flexible schedule, great management

      Cons

      low yearly raises, health benefits are a bit pricey

      1
      avatar
      DNA Diagnostics Center Response
      11mo
      Thank you for your feedback. We're happy to hear you’re enjoying the flexibility and your experience with your manager. We know how important a supportive work environment is, and it's great to hear that’s what you’ve found at DDC. We understand that healthcare needs and costs can vary widely from person to person. If you haven’t already, we encourage you to reach out to Human Resources who can help you review your healthcare lifestyle and walk through the available plan options to see what might be most cost-effective and best suited to your needs. Sometimes even small adjustments or clarifications can help you make the most of what’s offered while not wasting your hard-earned money. Thanks again for being part of the team and for taking the time to share your perspective.
      2.0
      19 Nov 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The people you work with directly are fantastic. Everyone is dedicated, supportive, and truly works hard to help each other succeed. The overall company culture among regular staff is positive and collaborative.

      Cons

      Upper management seems disconnected from the day-to-day operations and lacks clear direction. The C-suite, in particular, often comes across as rude and indifferent to the concerns of the employees. There's a general feeling that the company is overstaffed, leading to inefficiencies and a lack of focus. The CEO appears unqualified for the position, which has led to a lack of strategic vision for the company's future.

      2
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