Beware if you are a woman - Anonymous employee DSCI Employee Review

2.0
10 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary was very competitive

Cons

Good old boys. Good luck if you are a Mom. Hours expected are ridiculous.

Explore other reviews about DSCI

5.0
24 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company, good benefits, relaxed atmosphere.

Cons

Very little training and not much guidance.

1.0
1 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I can't really think of any Pros about this company (TPx communication) until it merged with TelePaxific. Good location in Manchester and traffic is not bad if you are coming from South or North.

Cons

DSCI used to be very good until it merged. Call center became "Hell Hole" with 300-400 calls per day. In order words, it will have around 300 service tickets per day and the upper management is expecting "you" to solve the client issue within a day. There is lack of training and they force you to take 2's 15 minutes break and 30 minutes of lunch. If you are late, you will get into trouble. If you are up to tie up cal center environment and does not care if people don't teach you for anything, go ahead to give it a try on your own experience. We had 4 people left on their own within 4 months. So you can imagine the word load why so many people left.

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