So much potential... - Assistant Store Manager DSW Employee Review

3.0
6 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Decent pay, GREAT paid time off, good benefits, 30% discount, fun and easy product to work with.

Cons

I have never worked for a company that focused so much on accountability and negativity. It's always about what you are doing wrong, or what field level management considers "wrong" or sometimes even as far as something that is irrelevant to the business, but they make a big deal about something so minor and irrelevant just to hold someone accountable, as if they thrive on it to make it look like they were doing their job. Retail is a challenging environment, and Full Time management sacrifice a lot just so that a company can profit, and we get a short end of it, missing family time, weekend time, holidays, etc, so support your store leadership, motivate us, develop us, avoid negative context, we are in our roles for a reason, let us do our jobs, let us have fun, now THAT will create America's Favorite Place to Work. We can only control what we can control, we can only control as far as our customers are willing to do.

Explore other reviews about DSW

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Discounts while working for them.

Cons

Lack of hours during the week.

1.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts on shoes online and in-store. Flexible work hours, depending on the manager or CEL, scheduled on a working shift.

Cons

Abusive store practices with work loads, tools used, work areas assigned to, and a consistent contempt for customers, their health, safety and peace of mind while they are shopping.

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