Career Review For DT C - Customer Service Specialist DTCC Employee Review

4.0
21 Oct 2017
Recommend
CEO approval
Business outlook

Pros

When employed it was a pretty good place to work for. Great benefits, good people. But management was too hasty in trying to make personnel decisions, without even knowing the people that work for them.

Cons

We lost our jobs to OUTSOURCING to India,and the Philippines. Those people who took our jobs should think twice before trashing the company or any of its management in the US. Most here are still unemployed after 1 year. So you should be kissing their butts for what you now have!!!!

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DTCC Response
8y
Thank you for your review on Glassdoor. We review all feedback and appreciate the time you took to write it.

Explore other reviews about DTCC

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good work culture at dtcc

Cons

not many cons at dtcc

4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Internal Audit's work is meaningful and provides strong exposure across risk, technology and operations. Audits tend to focus on areas that truly matter from a regulatory and risk perspective, so you're not just checking boxes. There is a genuinely strong team culture. Colleagues are competent, collaborative, and willing to help, with a good mix of experience levels that make it a solid environment for learning. There is also clear investment in employee development. Managers often have regular career discussions, and there are ongoing efforts around training, including newer areas like AI tools and capabilities. Recognition is present, and people are generally acknowledged for strong performance. Overall, it's a strong place to build audit fundamentals, gain exposure to innovation initiatives, and develop credibility within financial services / internal audit.

Cons

Internal Audit's workload is consistently high, not just during peak periods. It's common to juggle multiple audits with overlapping deadlines, alongside continuous monitoring and other responsibilities, which can make it difficult at times. Processes can be very documentation heavy and sometimes feel rigid, which is expected in a highly regulated environment but can reduce efficiency. A significant amount of time can go into formatting, reviewing and aligning work papers to methodology. Some workflows remain manual, which adds to the overall pressure and limit efficiency.

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