Stay Away from Operations - Global Business Operations DTCC Employee Review

2.0
22 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Great at micro managing talented employees. Great at creating a toxic culture that drives people away.

Cons

Standards are different across business units. Work from home is not allowed consistently within operations. For example, other groups are allowed to work remotely during holiday weeks yet everyone in Operations is required to come to the office (even the day before Thanksgiving). Almost no diversity from the director level higher. Some diversity on the manager level but not enough. Promotions are mostly decided by personal friendships. Despite employee survey scores consistently getting worse, nothing is done to address employee feedback and unhappiness. People are leaving at an alarming rate, mostly because of the difficult leadership.

Explore other reviews about DTCC

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good work culture at dtcc

Cons

not many cons at dtcc

4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Internal Audit's work is meaningful and provides strong exposure across risk, technology and operations. Audits tend to focus on areas that truly matter from a regulatory and risk perspective, so you're not just checking boxes. There is a genuinely strong team culture. Colleagues are competent, collaborative, and willing to help, with a good mix of experience levels that make it a solid environment for learning. There is also clear investment in employee development. Managers often have regular career discussions, and there are ongoing efforts around training, including newer areas like AI tools and capabilities. Recognition is present, and people are generally acknowledged for strong performance. Overall, it's a strong place to build audit fundamentals, gain exposure to innovation initiatives, and develop credibility within financial services / internal audit.

Cons

Internal Audit's workload is consistently high, not just during peak periods. It's common to juggle multiple audits with overlapping deadlines, alongside continuous monitoring and other responsibilities, which can make it difficult at times. Processes can be very documentation heavy and sometimes feel rigid, which is expected in a highly regulated environment but can reduce efficiency. A significant amount of time can go into formatting, reviewing and aligning work papers to methodology. Some workflows remain manual, which adds to the overall pressure and limit efficiency.

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