Good - Help Desk Technician DTSL Employee Review

4.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

had good team and management

Cons

the pay was not competitive

Explore other reviews about DTSL

1.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

There really isn't any pros to working at DTSL

Cons

- Pay is terrible - Pay is monthly - Processes are not efficient - You frequently get 4-5 people telling you off for the same mistake. Even though you were never shown or taught the process and it might be something simple like forgetting a tick box. They frequently name and shame in company wide emails staff that have messed up. - For a company that requires their staff to travel they really don't look after their staff in terms of paying for their travel in a timely fashion. You end up carrying the costs of business travel for quite a while. - Management heavy organization, too many cooks, too many people who like to puff their chest out. - Micromanaging is the norm. - Don't expect lunch breaks, You either have to fight for them or just go AWOL and take one and ignore your phone. - Work phone is required to be on at all times, even when not working or oncall. - Management often say one thing and then expect another. Keep good meeting notes or record meetings. - The company will frequently cancel or reschedule jobs in order to complete jobs for other more preferred customers.

2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

good for beginners or newly graduate to get some experience

Cons

pay is low, monthly payment

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