No competitive pay, will be required to be on call, no annual reviews / raises given - Customer Service Representative (CSR) DXP Enterprises Employee Review

I have worked for DXP for 15 years, and it has been a great place to build a career. The company has consistently invested in my training and professional development, allowing me to gain valuable experience and pursue my entrepreneurial spirit. One of the things I appreciate most is the culture. There is a strong sense of constructive accountability, and employees are trusted to take ownership of their responsibilities. Management has always been receptive to ideas and feedback, and I've had opportunities to contribute to improvements within my local branch. DXP strikes a balance that works well for me: it is highly results-driven without being overly bureaucratic. Although it is a large publicly traded company, local branches often maintain a personal, family-business atmosphere. Employees wear many hats, which creates opportunities to learn different aspects of the business and develop a broad skill set.

DXP has a relatively flat organizational structure, which can make upward career progression more challenging than at larger organizations with multiple management layers. The company is also not as widely recognized as many Fortune 500 companies. Because of this, attracting and retaining top talent often requires additional effort and involvement at the local level.

Straight forward job and decent people

Lack of cohesive company culture