Great first career in the IT World - Service Desk Analyst I DYOPATH Employee Review

4.0
2 July 2025
Recommend
CEO approval
Business outlook

Pros

Gained experience working remotely while maintaining productivity and collaboration. Supported various companies, including Royal Caribbean, FujiFilm, STV, MSC, Signode, Cole-Parmer, Heritage, and Careforth. Developed hands-on technical skills, including basic troubleshooting, printer connectivity, and Microsoft 365 applications. Responsible for escalating support tickets to appropriate departments for resolution. Adaptable to multiple shifts, including 1st, 2nd, and 3rd shift schedules. Maintained strong team engagement and communication while working from home.

Cons

Had bachelor degree but never received any growth after 2 years Not a lot of recognition Could work on adding more learning skills

avatar
DYOPATH Response
11mo
Thank you for sharing your feedback about career development opportunities at DYOPATH. We understand your frustrations and are committed to providing our employees with ample chances to grow within our company. We currently offer partnership programs for our employees to take advantage of the IT Accelerator Grant. We're also working on making career paths more transparent, so that employees can continue to advance at DYOPATH. While promotions often depend on performance and open positions, we rolled out new mentor programs in 2024. So, we encourage you to connect with your manager to discuss your career goals and explore potential pathways for advancement. DYOPATH has been certified as a Great Place to Work for four years in a row, mainly because of the time, energy, and effort of our employees like you. We welcome any further suggestions you may have and invite you to reach out directly to discuss your specific situation.

Explore other reviews about DYOPATH

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big proponent of training, skilling up, career and personal growth.

Cons

Not really a con but you need to be ready and able to adapt and change as the industry and technology evolve.

3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home. Friendly coworkers. Relaxed work envrionment.

Cons

Leadership is moving to outsource employees and cut costs.

See reviews by: Helpful|Rating|Date|All