Looks good on the surface, but lacks integrity. Proceed with caution - Customer Service Project Coordinator DZINLY Employee Review

1.0
25 July 2025
Recommend
CEO approval
Business outlook

Pros

This is a dog friendly office

Cons

Think carefully before applying. In my experience, this was a misleading and frustrating work environment marked by inconsistent communication. Leadership, particularly the COO, often presented a polished, positive front, but I found that follow-through and internal communication frequently fell short of what was promised and at times came across as disingenuous. Flexibility was emphasized during the hiring process, but in practice, it was not upheld. When I accepted the position, I was given a clear understanding of what my schedule would be. That changed the day before I started, leaving me with previously scheduled appointments that couldn’t be adjusted on short notice. As a result, on a few occasions, I requested to work remotely for the remainder of the day, consistent with the flexibility that had been discussed during onboarding. Each time, the COO responded with phrases like “oh yeah, no problem” or “totally understandable,” always with a smile and no indication that it would be an issue. However, those approved requests ultimately resulted in my dismissal. This was especially disheartening, as my responsibilities were consistently met while still going above and beyond. I was also told I wasn’t a “hard worker,” a comment that felt entirely disconnected from the effort I put into the role. My direct report had previously praised my quick learning and noted that I would be a valuable asset to the company, which made the outcome all the more disappointing. Additionally, a paid vacation that had been pre-approved in writing before I was hired was nearly denied until I provided documentation of the agreement. The company also expects employees to be available beyond standard business hours, remain on call, and even work during vacation time in order for that time to be paid. This expectation is downplayed during the hiring process but becomes clear once you’re in the role, contributing to an unhealthy work-life balance. While this may not reflect every employee’s experience, I strongly encourage anyone considering this employer to ask specific questions, get important details in writing, and carefully evaluate whether the company’s culture aligns with their values and expectations.

Explore other reviews about DZINLY

5.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working at Dzinly has been a great start to my design career. Over the past few years, I’ve grown with the company while also completing my BFA in Interior Design. I began as a Design Intern and later moved into a full-time role as a Designer and Marketing Coordinator. One of the best parts of working here is the freedom I had to explore what I’m good at—having that kind of flexibility and support really helped me discover where I thrive and gain valuable experience. It’s a fast-paced environment that prepares you for the demands of the design world. If you’re motivated, collaborative, and can handle tight deadlines, you’ll do well here. For me, that meant putting in extra hours at times, especially while balancing work with attending classes during the day. We work from home on Fridays, and while there’s no formal PTO policy, I’ve never had an issue taking time off in the three years I’ve been here. Management is supportive and works with you to coordinate time off or remote work when you’re out of town. The office is dog-friendly, has standing desks, and there’s a park right across the street that’s perfect for mid-day walks. We’re also surrounded by great lunch spots, and the team members are amazing—they’ve become some of my closest friends.

Cons

No benefits at this time.

2.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid, dogs in the office.

Cons

There was no onboarding process, and I was largely ignored during my first week. Despite the lack of guidance or communication, I was expected to produce three pieces of content per day with no time allowed to learn the brand or build a sustainable strategy. When I took initiative to create strategy and outline ways to make the content more cohesive and effective, my efforts were dismissed without being reviewed. There was little interest in collaboration or long-term planning, just a focus on fast content output at the expense of quality and consistency.

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