Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      DailyPay

      Engaged employer

      DailyPay reviews

      One of the worst jobs I've ever had. - Customer Service Agent DailyPay Employee Review

      1.0
      17 Mar 2022
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay for call center work Decent benefits Weekly Pay Work from Home available

      Cons

      This company is terribly unorganized on the customer service front. The call queues went up to 5 hours so by the time you reached a customer they were already livid. The information you had to find for the customer was terribly organized and supervisors would give you contradictory information that usually lead to you failing QAs and getting written up. Many of the supervisors were belittling and rude. I worked for this company because on the surface they looked great for the reasons mentioned above. But the actual job itself was hell. Almost everyone in my training group has quit by now (including me) and the rest got fired for not meeting requirements that were continuously unclear. This job felt like getting lulled into a false sense of security and then slapped in the face. Everyone I know who worked in the department was miserable.

      avatar
      DailyPay Response
      4y
      Thank you for taking the time to provide us with this feedback, which does not reflect the culture we are trying to build. At DailyPay, we hold anonymous employee engagement surveys to gain insight into our culture and ways of working on a consistent basis. We strive to create a best in class experience for each colleague, and would appreciate it if you would please reach out to our Business Partners at peopleops@dailypay.com with any insights you’d want to share.

      Explore other reviews about DailyPay

      3.0
      21 May 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Pay -Some of the benefits -Office soft-drinks and snacks

      Cons

      Mismatch between stated company values and internal culture. Employee well-being is not a priority, despite the internal claims of a commitment to it. DailyPay is a true corporate environment in all the worst ways: men get away with bad, unprofessional behavior for far too long, and leaders in the company in general are cultivated to be micromanagers who do not trust the employees they hired and do not create an environment of trust in their team. In less than a year after my hiring, my boss was forced out for reportedly bullying a team member. His replacement (who was one of his earliest hires and who led the charge for junior members to report him to HR] was put in his place and turned the ante up on controlling, boundary-crossing, routine dishonesty, backstabbing, and bullying behavior on the team. Its less like a workplace and more like a bad season of Succession/Survivor.

      See reviews by: Helpful|Rating|Date|All
      Related searches: DailyPay jobs | DailyPay salaries | DailyPay benefits | DailyPay interviews
      DailyPay reviewsDailyPay Customer Service Agent reviewsDailyPay review