Plenty of days, not enough hours. - Crew Member Dairy Queen Employee Review

3.0
27 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Management will schedule you for a full week of you ask for it, and the job is fairly simple. Closing usually doesn't exceed 30 minutes past, even on busy days

Cons

Employee discount was adjusted to only cover 50% of meal instead of all of it (with some meals not covered by the discount). Hours can be very short due to low labor at times and occasionally understaffing is an issue. Paychecks, as a result, run the risk of being less than what you need if you have more than a phone bill and gas to cover. Signs of favoritism on the job with certain employees and managers.

Explore other reviews about Dairy Queen

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work family environment to work in.

Cons

I would have like to have third shift options.

3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

See reviews by: Helpful|Rating|Date|All