doing Veterans a disservice - Anonymous employee Data Dimensions Employee Review

The company likes using taglines such as "We our making a positive difference in Veteran's lives" to overshadow a lot of their shortcomings as far as treating their own employees go. Unfortunately this isn't really true. Since the company won the VA contract quite a few years ago they have yet to meet the required quality performance metrics for classifying documents. This is all because they are more concerned with pushing out as many pages per hour as possible rather than letting employees properly figure things out. The employees who strive for good quality are often fired for going too slow while the ones that break procedure are rewarded because it helps the bottom line. Many of us find this disturbing but we are unable to do anything about it under management.