Challenging Times - Customer Success Manager (CSM) Dataminr Employee Review

2.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The people I work with.

Cons

Constant changing of leadership with different strategic directions has led the company into yet another round of layoffs.

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Dataminr Response
2mo
Thank you for sharing your perspective. Change can be challenging, but it’s also an important part of growth and expansion, especially in a rapidly changing market. Intentional shifts in leadership and strategy reflect our commitment to evolving with purpose; ensuring we stay aligned to opportunity, innovation, and long-term success. We appreciate your advice to management about clarity and direction. Strengthening alignment and communication remains top of mind, and we’re energized by the path ahead. Most of all, we’re grateful for the incredible people who make Dataminr the amazing place it is. Their talent, belief, and resilience continue to inspire us as we build the next chapter together. As a current employee, we encourage you to connect directly with your People Business Partner to share more about your experience or ideas. Your perspective is valued and helps shape the progress we’re making as an organization.

Explore other reviews about Dataminr

5.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company with a very dynamic offering on AI for cyber security and physical security

Cons

Highly competitive market that is continuously evolving with AI

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Dataminr Response
3mo
Thank you for sharing your feedback! We are thrilled to hear that you are excited about our dynamic AI offerings across cyber and physical security. While the market is indeed highly competitive and evolving rapidly with AI, we view this growth and movement as a driver for our innovation. We remain committed to staying at the forefront of the industry to ensure we continue providing mission-critical alerting for our global customers.
2.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting product we have access to use.

Cons

The biggest challenge has been the lack of consistency in strategy and leadership turnover, which makes it difficult for teams to build momentum and execute. Constant shifts in priorities create confusion and are frustrating. No transparency. The company is struggling to keep pace with competitors in terms of product innovation. Many teams feel they are spending too much time reacting to changes rather than building forward momentum. Too many time wasting meetings where everyone is camera off.

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