Where do I start - Anonymous employee Datasite Employee Review

1.0
20 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you keep your head down you can coast.

Cons

Favoritism is rampant in management. Rules and laws are broken to get the job done. Osha violations everywhere. Clients are more important than employees. People in charge bring in personal issues and take it out on associates. Pay is below average even after raising it to competition levels. Loyalty means nothing, they layed off people who got paid more even though they've worked 10 plus years. Quality matters only when not busy. You're forced to give up your life for months and don't even get a thank you. People leave and don't get replaced while more work is brought in, so more work less people and if it's not done it's your fault not theirs. During a crisis or emergency the people who are trained to handle it drop the ball and don't know what to do unless it's planned. Oh and don't expect to move up or get a raise cause that rarely happens.

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5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I like the people here and the office is nice.

Cons

No wellness stipend is offered.

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Cons

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

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