Look what we've become... - Technical Datatonic Employee Review

2.0
20 Oct 2020
Recommend
CEO approval
Business outlook

Pros

* Ability to work with GCP, and technical people at the company have the freedom to explore the latest in the field. * Strong partnerships with Google Cloud, Intel and Looker, and having won several awards over the past few years, means that Datatonic is trusted with larger and larger projects. * Good learning opportunity especially for graduates, with exposure to diverse companies and use cases. Graduates are able to level up fairly quickly within the organisation and take ownership of projects early on in their career. * Smart and talented people who are always willing to help - they will be your support system. * Smooth transition to WFH with COVID-19 and openness to remote working in general.

Cons

* Company leaders lack the right management experience - there are people that are only in leadership positions due to having joined Datatonic in its early stages. The CEO appears to reward “loyalty” rather than placing the right people that make sense for the business. * Opaque communication from leadership - it started off as monthly company-wide meetings, which then became more infrequent over time. Q&A sessions consist of answers to cherry-picked questions. * Salaries are a big problem at Datatonic. People are given a spiel from the CEO about how Datatonic does not pay like the top companies, but the “learning opportunities are meant to make up for that”. There are annual salary reviews but don’t expect much. * Employee perks is a topic that is brought up time and time again within the company, despite that it still has not been updated in a very long time. * Unfortunately, graduates are not all treated equally. Some are lucky enough to have exciting project opportunities, and others are left on the bench for months with no support from their managers. * Sometimes you get an email saying that so-and-so is no longer part of the company, but most of the time you actually realise that you haven’t seen or heard from someone in a while. Strange how redundancies are brushed under the carpet. And when you get someone who has decided to leave the company, the impactful work or years of service doesn't matter, the CEO will decide when he wants to celebrate them and when he doesn’t. * Oh, and if you require a visa, or flexible working because you have young children - it'll most certainly be used against you. * Finally, let's not forget the "innovative and revolutionary" product that the company is building. The CEO should learn to cut his losses - even he doesn't believe in it.

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Datatonic Response
5y
Dear Reviewer, thank you for sharing your thoughts about your time at Datatonic. Whilst it’s disappointing to read about your cons of working here, we take all employee feedback on board - good or bad. One thing I would like to emphasise is that as a company and a management team we are continually looking to improve. Having grown very quickly over the past couple of years, there have been some inevitable bumps in the road. However, during the last 12 months, we’ve made some significant improvements in how we do things across the business and this has had a measurable impact. For example, looking at our most recent employer net promoter score (Oct 2020), this has increased by 53% to what is considered a very high eNPS at 49 and a great sign that the improvements we're making are having a positive effect on the team. Thanks again for taking the time to leave this review and we wish you the best in your career. Steve Thompson, Head of Talent

Explore other reviews about Datatonic

2.0
8 Feb 2022
Recommend
CEO approval
Business outlook

Pros

+ Some brilliant people dotted around + Working with latest GCP tech + Engineering folk seem to fare better, on average + A lot of responsibility in your early career (can also be a con) + Shout out to the HR team and one particularly excellent Sales person (Sky account) who try their best to help the ML team out where possible + Working here gives great perspective on what to avoid in the future! + Most people who leave seem to go on to great companies with much better pay (+30-50% on average, I'd say) or into exciting non-profits

Cons

If you have another offer, I urge you to consider it over joining this company as a Data Scientist / ML Engineer. I know multiple recent joiners who quickly regretted joining and wished they had gone elsewhere. The reason I am writing this review is so that you can benefit from their (and my own) experiences. The details: - ML team turnover seems very high, resulting in almost no maintained knowledge or best practice. Median tenure within the remaining ML team seems to be around 3-8 months. I can think of only two people left who have been there over a year - Whole ML team now feels like a group of contractors rather than a team, as a result of turnover - ML team management do not seem to care about people and have no experience building ML systems in practice. Their focus is also split across two teams - DS/ML and Strategy/Engagement. This seems to result in poor oversight of project planning and execution - Maintaining client happiness seems to be repeatedly prioritised over work life balance, team happiness, or retention. Not saying that is necessary a bad thing for your bottom line, but don't act surprised when your retention continues to be poor - There seems to be no equity or partnership option, meaning there is almost no motivation for senior staff to stay on longer than 1-2 years - Some clients have over inflated expectations for ML performance (when considered against how much they are willing to pay for it). This, combined with stakeholder management as being the core focus of delivery teams, means technical staff seem to be asked to deliver sub-standard/rushed technical work on a regular basis - ML project delivery quality seems to have degraded since most of the original ML staff and management have left - Internal initiatives and employee group recommendations seem to be rarely taken on board (within the ML team). Similarly, improving internal processes seems to always take a back seat as soon as workload increases - Employee performance calibration between managers seems to be non existent, despite employee resource group recommendations - Not sure anyone knows what the CEO does

5
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Datatonic Response
4y
Dear Reviewer, Thank you for your feedback. It sounds like you had some real frustrations and I only wish you'd have shared some of these with me during your time here. It's always painful to read these sorts of comments in retrospect, especially the title of the review, which I don't think is an accurate representation of the DS/ML team and I think most, if not all, of the current team would refute this. I would agree that some of your points are fair and some of the suggestions you've made are good (and have, in fact, already been implemented). However, I would argue that your account is a 'snapshot in time' and not an accurate reflection of where we are now. Given the fact we've had zero tech team resignations this year, I appreciate that your viewpoint must be from a while ago. Some things we've already done since the start of this year. + Our AI/ML is team is no longer twinned with the strategy team and sits within the tech part of the org. + We have a new Head of Delivery who will have a big impact on improving how we deliver projects + we're already starting to move away from fixed-scope projects, which will change how we deliver projects and help with work/life balance. A few other points to note: + We currently have a team of 26 Data Scientists and ML Engineers, with 3 more joiners over the next couple of months, and no pending leavers. None of our DS & ML team are contractors. + Every team member has a personalised career development plan, from graduate-level right the way through to principal/lead. It's something we take very seriously and is at the core of every decision related to company growth. + Listening to team feedback is something we do consistently and have a program dedicated to actioning change ("BetterTonic"). Our next anonymous team happiness survey is next month, and I fully trust that any suggestions or frustrations will be aired then. Perhaps an area we can improve on is to have clearer channels for providing feedback within teams and at an internal-departmental level. + Our last employer net promoter score (eNPS) was very strong and way above average. This would indicate that most of our team members would recommend Datatonic as a place to work. + It's fair to say that we've had a lot to learn in the area of line management since our conception 6 years ago, but we've come on leaps and bounds over the last 1-2 years and we are 100% committed to being best-in-class when it comes to having good line managers in the business. + Our salary framework is very competitive. We know this because we take part in regular regional-specific benchmarking exercises conducted by a third party, where we can see that versus similar organisations to us, we are above the median level across all roles. We are now also in the 90th percentile for our benefits package. + I would agree that it speaks volumes of the learning and fast-tracking of careers at Datatonic that when people do leave after 2-3 years, they tend to end up in top jobs with some of the most exciting tech companies around. + Regarding career paths for our senior team members at Datatonic, with our exponential growth and commitment to developing people into leadership, there is no shortage of opportunities. We love to see people succeed - and will do all we can to support them in achieving their career goals! Thanks again for taking the time to write such a detailed review. We wish you all the best and hope you can look back positively at your time here. Steve Thompson Head of People & Culture
5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Datatonic is one of the most technically capable organisations I’ve worked with. The company operates at the forefront of AI, machine learning, cloud engineering and modern data platforms, which creates an environment where you’re constantly learning and exposed to new ideas. The quality of the people is exceptional. Colleagues are knowledgeable, approachable and genuinely invested in helping one another succeed. There is a strong culture of collaboration, mentoring and knowledge sharing that makes it easy to integrate into teams and feel supported. Learning and development opportunities are plentiful, whether through client engagements, internal knowledge-sharing sessions, formal training, certifications or hands-on exposure to cutting-edge technologies. The close partnership with Google also provides excellent access to expertise within the Google Cloud ecosystem. If you’re curious, ambitious and enjoy solving complex problems, you’ll gain more experience in a few months than many organisations provide in years.

Cons

Datatonic is a consultancy, and with that comes the realities of consultancy life. Client needs will always come first, which can mean context switching between engagements, balancing multiple priorities and regularly adapting to new environments and challenges. The pace is fast, expectations are high and you’ll often be operating at full capacity. While work-life balance is respected, there is an implicit expectation that consultants will go above and beyond when clients need support or opportunities arise to create additional value; this is not your standard 9-5. This environment won’t suit everyone. If you prefer highly predictable workloads, long-term ownership of a single product or a slower pace of change, you may find consultancy life demanding. However, for those who thrive on variety, autonomy and continuous learning, it’s an incredibly rewarding place to work; your career will accelerate faster than most.

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