Pros
-remote work that’s just about it
Cons
I was hired under a Temp Agency nearly 2 years ago with approximately 100 others. We were told after 6 months, Ciox would consider hiring us, and there were active conversions happening. About a year in, and we realized that was not the truth. There has been no transparency as to why, and there’s only a handful of agents left out of my original hiring group. We have been making the same amount for nearly two years, no benefits, no PTO, no anything. The management kept saying to “keep working hard” with our numbers and keep the “morale” up, but they obviously do not care about us as people at all. The new Outbound Supervisor is the worst thing to happen to the company, and the lack of actual awareness of the role is horrible.