3.0
1 June 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
You share in someone's biggest day and most special time in their life, you make a difference in someone's day, you get to help the stylists under you and watch them grow into better ones
Cons
You get yelled at a lot, you are the face of customer service and when someone is unhappy your name is called on the speakers, if the numbers achieved or under-achieved on your day of mgmt you have to explain why stylists or people didn't make purchases on top of a never-ending to-do list. Cooperate doesn't set their managers up for success with how many things they are forced to juggle in a day, something will slip through the cracks and it is usually customer service which is supposedly the #1 priority.