Amazing place to grow, contribute, and feel valued - Customer Success Manager (CSM) DealHub Employee Review

5.0
23 June 2025
Recommend
CEO approval
Business outlook

Pros

I've been working here as a CSM and can genuinely say it's one of the best professional experiences I've had. The work culture is supportive, inclusive, and collaborative—everyone is truly invested in each other’s success. I’m constantly challenged in a way that keeps things exciting, and I always feel like my contributions are meaningful. Leadership is transparent and approachable, and there’s a real focus on both personal and professional growth. Compensation and benefits are competitive, and I feel well taken care of.

Cons

The pace can be fast and expectations are high, but for someone who enjoys being challenged and learning constantly, that’s actually a plus.

Explore other reviews about DealHub

5.0
17 July 2024
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

No central office, only remote work

1.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

It was remote which I think we can agree was is nice

Cons

-Mediocre training and what they had was terrible documented. -Not enough resources to support through the entire customer facing team so they just expect you to pick up the slack of 2 or 3 people regardless of your product knowledge -A mediocre product at best, but just to use it you have to get so complex it makes it not worth the time. -They bend over backwards for the stupidest and most nit-picky of customers and don't have proper SOW in place for the work needing to be done

10
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