Pros
I have started and restarted this review because DeanHouston is a difficult place to describe. The owners are wildly passionate about their business, and they are very loyal to their long-term employees. They are heavily involved in the day-to-day business. Clients are very loyal to DeanHouston. The office space is new and fresh. The employees are kind and hardworking.
Cons
With the leadership involvement comes a level of micromanagement and creative stifling I have never come close to experiencing prior to working here. I witnessed, on several occasions (much more the rule than the exception), one of the partners drawing out exactly what he wanted the creative to look like/say/etc and then handing it to the Creative Director to execute. The creativity and processes (or lack thereof) are decades behind. This works for the agency though because they are only dealing with B2B businesses who must not know what else is available to them in the way of agency services. Further, there are a few employees who have been there for years who put up with a level of disrespect and borderline abuse from one of the partners. While I respect the grit that the owners have and their passion for the business, there is a definite "work harder/longer, not smarter" attitude. If you are looking for a modern workforce that values your individual creativity, expertise, ideas and solutions- I cannot stress enough, this is NOT the place for you. You will not change the culture, and you will not be given freedoms to approach problem-solving through a new lens.