High turnover rates - Bilingual Support/Customer Service Representative Specialist DecoPac Employee Review

2.0
27 Sept 2018
Recommend
CEO approval
Business outlook

Pros

The Coworkers and lunch room amenities.

Cons

I worked for Decopac for 2 1/2 years, the first 2 years were amazing, I was passionate about the company and the work environment was great. However thing changed drastically for the worst at the beginning of 2018. Management communication had gone from an open door/opportunities policy, to thrusting employees into new job titles and responsibilities without notice or communication. Minimal training provided during transition and a figure it out as we go attitude has taken over the managment team. They are very enthusiastic at giving projects and room for development. However they do not provide the time or resources to complete them.

Explore other reviews about DecoPac

5.0
26 June 2023
Recommend
CEO approval
Business outlook

Pros

Easy job, good pay, good co employees

Cons

none, good place to work

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance is the best I have had. The other employees are great. Mostly remote work.

Cons

During the most recent events in Minneapolis - the company was completely silent. There has been NO communication whatsoever to employees. It is a local company to Minnesota, but you would never guess it with the lack of support. Pay is below average. You are not heard - there are no employee surveys - they don't care what you have to say. Most of the leadership isn't even based in Minnesota - CEO is in Kansas City.

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