Beware - do NOT work here - Customer Success Manager (CSM) Deel Employee Review

It's unfortunate you had such a poor experience with us at Deel. We are admittedly a super hyper growth company (50 to 550 people in 2021 and 550 to ~1200 YTD 2022) and with hyper growth comes pain points. We are dealing with some of those pain points in our organizational debt due to hyper growth, such as hiring the wrong profile of person and we do unfortunately have to move to performance management or even termination of the employment relationship. But we do not fire people off without cause. Deel is not a place where everyone should work. We are a fully remote global company and people who are not self motivated, autonomous, self-driven, resilient, and comfortable with working in a 24/7 environment where you must manage yourself and your time effectively as your manager and team and cross functional relationships may not be in your time zone would not be happy or successful here most likely. We are also a pre-IPO hyper growth start up as aforementioned and people who are not bought into our mission and vision and who operate as owners (ie driven to take ownership of their work and drive it to completion, even when that means it comes at the cost of not having a typical 8 hour workday on some occasions) are likely not going to be an ideal fit. Start ups like Deel with the opportunity to be a generational company, bringing a solution and opportunities to companies and people around the globe in the talent marketplace, are rare and take a lot of work in these earlier days of product to market so this is something anyone looking to join Deel or join any start up company should ask questions about during the interview process to ensure there is a good match on both sides. Deel Speed is also one of our core values, and perhaps our most cited value, as it means that we take care to move quickly to solve tough problems, bring resolution to an issue for our customers, solve a business need for a customer, connect a person with a company for work so they can begin receiving pay, build new products, give fast feedback, etc. It's critical to move with speed at our stage as we add more customers and more team members daily.