2017: Wonderful experience; great team. 2018, however, began with departure of co. director causing loss of morale. - Anonymous employee Definity Employee Review

2.0
30 July 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and location. Clean office.

Cons

New direction is call-center focused. Culture of fear.

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Definity Response
6y
Thank you for sharing your opinion. We’re glad that you’ve had some wonderful experiences with our team and that you were pleased with the benefits of your role. We strive to make our work environment positive for everyone and having a leader who really makes a difference in your work life is always special. It’s understandable that you were disappointed when your director left. Relationships with new leaders can take time to form, but we hope you benefited from exposure to different leadership styles and skills. We do work with all our leaders on a regular basis to ensure a strong and unified vision regardless. Our customer-focused call centers are an important element in supporting our brokers and clients in a timely way, and we welcome the feedback you’ve shared in how to make that environment consistently positive for employees too. Once again, thanks for your comments!

Explore other reviews about Definity

5.0
25 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
20 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

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