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Delaware Valley Urology

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Waste of time - Patient Service Representative Delaware Valley Urology Employee Review

2.0
12 Oct 2017
Recommend
CEO approval
Business outlook

Pros

I’ve met some amazing people while working at DVU. Management is flexible with time off requests.

Cons

Where to begin.... Certain people constantly complaining to management hoping to get others in trouble No sense of morale Extremely high call volume...& no one seems to know how to run the call center or keep up with the demand Lots of frustrated patients (with a right to be frustrated, they wait on hold forever since DVU is way understaffed) You’ll be overworked and underpaid You can’t make any mistakes The training program is abysmal

Explore other reviews about Delaware Valley Urology

3.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, most of the doctors were very nice to work with

Cons

Hours varied, hard to use PTO unless you plan weeks/months in advance

1.0
9 Oct 2017
Recommend
CEO approval
Business outlook

Pros

easy access to get to

Cons

management poor, manager comes & goes never available, makes changes to co workers schedules without them or their family in mind. Does not care about employees problems-many internal changes all the way to the COO of the company horrible medical coverage not family oriented, coworkers are spread thin because they are completing task that are the responsibility of a supervisor

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