Working at Dermalogica has been a challenging experience, to say the least. Despite the company’s strong reputation in the skincare industry, the internal culture is far from ideal. As an instructor, I have found the work environment to be toxic, with leadership that fosters a lack of support and growth.
One of the most significant issues is the overwhelming workload and the absence of work-life balance. It’s not uncommon to work six or seven days a week, often exceeding eight hours in a day. This grueling schedule leaves little time for personal life or self-care, which contradicts the very ethos of the skincare brand.
There’s also a noticeable turnover rate among instructors, largely due to the pervasive negativity. I recall a particular instance at HQ during a conference when, after lunch, some of us left the room briefly to use the restroom. The VP of Education was verbally upset about this, which only highlighted the pressure and lack of understanding within the leadership. Such moments contribute to an environment where employees feel they cannot take basic breaks without fear of reprimand.
Moreover, any attempt to seek guidance or clarity from leadership is often met with dismissive attitudes and even bullying behaviors. Simple questions can provoke unexpected hostility, creating an atmosphere where employees feel undervalued and belittled. Unfortunately, these negative interactions go unchecked, contributing to a culture of fear rather than collaboration.
In summary, while Dermalogica may excel in product quality, its internal dynamics leave much to be desired. The lack of growth opportunities, coupled with a toxic leadership style and a high turnover rate, makes it difficult to recommend this company as a positive place to work. If you value a supportive environment and work-life balance, I suggest looking elsewhere.
