Best company I've ever worked for! - Customer Service Supervisor Devoted Health Employee Review

5.0
18 Nov 2020
Recommend
CEO approval
Business outlook

Pros

-Awesome experience interviewing. The recruiters (I worked with Sara) make you feel so welcome right off the bat. I left my initial interview feeling like I'd known Sara for years -Competitive wages (I started out in the Guide role and the hourly wage was the best I'd seen in the area) -Amble training -Tons of opportunity for growth -You actually have a huge impact on member's lives, and our members are great at giving positive feedback. -Company values are not just there for show, they are actually followed! -Open communication and transparency across the company -Work life balance for entry positions is great. Lots of opportunities for OT but it's never mandatory. Work life balance can be tough with management level, but if you set boundaries they will respect them.

Cons

If you are someone that struggles with fast paced environments or high-pressure customer service (dealing with people's health issues) this would be a difficult job for you. You definitely need to be resilient to work in this industry.

Explore other reviews about Devoted Health

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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