Okay - Member Service Representative Devoted Health Employee Review

3.0
3 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits, pay, and schedule.

Cons

Not as easy to move up as they make it seem. Lot of internal favoritism and such. Still working out many internal contracts which means members sometimes only get half truths or partial services. Many times had to provide info to members only to find out some gaps went unfilled to provide said service or they came with many caveats. Members would get upset having signed over their Medicare for being promised the world. Unfortunately this is typical of ins companies so they aren't alone in this.

Explore other reviews about Devoted Health

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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