Once a Great Place — Then the Other Shoe Dropped - Employee Devoted Health Employee Review

This company used to be a supportive, family-oriented environment. Unfortunately, recent changes have shifted the focus entirely to metrics—metrics that fluctuate weekly and often lack consistency or transparency. Almost every team member has been placed on coaching plans, even when discrepancies and calculation errors are acknowledged by upper management. Morale is at an all-time low, and gaslighting is at an all-time high. Concerns raised by employees are routinely dismissed or minimized, even when leadership agrees the metrics are flawed. One member of upper management even stated that half of us won’t be here by the end of the year, which only adds to the stress and uncertainty. Employees are subject to strict, unforgiving metrics that start a 90-day countdown to termination—even when the numbers are clearly wrong. The widespread coaching feels less like development and more like a calculated effort to push people out, especially after leadership admitted to overhiring by 30%. It’s disheartening to see a once-positive culture become so numbers-driven that even high performers feel expendable. Some of the recent positive reviews clearly appear to come from management. The reality on the ground is very different—employees across the board are stressed, burnt out, and fearful for their jobs. Those who aren’t concerned are typically individuals who’ve been with the company for years or who hold roles that don’t require doing what others below them are expected to. There are also people in key roles who clearly lack the skills or capacity to support their teams effectively.