1y
Hi there - thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with Devoted Health left you feeling frustrated. Your feedback underscores the importance of strong, experienced leadership, transparent communication, and frontline support, areas we take seriously as we continue to grow.
While we’re proud of our mission-driven culture and the passion our team brings to serving members, we also recognize that energy alone isn’t enough. Constructive field feedback, especially from those directly supporting brokers and partners, is invaluable. We’re working to improve our leadership development programs, re-evaluate support structures for our broker teams, and reinforce a culture of accountability and active listening across all levels of the organization.
We appreciate your contributions during your time here, and we’re committed to learning from feedback like yours to become better leaders, teammates, and partners to our brokers.
Wishing you continued success in your journey.
Best,
Jimmy Feliciano
VP of Sales @ Devoted Health