Great recruitment experience - Bilingual Customer Success Manager Dext Employee Review

5.0
17 July 2025
Recommend
CEO approval
Business outlook

Pros

The hiring process at Dext was clear, professional, and engaging from start to finish. It began with a quick introductory call with the Talent Acquisition Partner who clearly explained the role, expectations, and next steps. They also mentioned in details the benefits right away, before I even ask. This was followed by a short French language interview to confirm proficiency, handled in a respectful and conversational way. The second interview with the Customer Success Manager was thoughtful and focused on both team fit and role alignment. Finally, I completed a case study presented to a panel of three, including the Manager. The panel was welcoming and gave me space to explain my approach. I appreciated how transparent and communicative the team was throughout—there were no surprises, and I always felt respected and informed.

Cons

I honestly can't find one.

Explore other reviews about Dext

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Amazing management and workflow with a great product

Cons

I love this job no negatives

1
3.0
1 Oct 2019
Recommend
CEO approval
Business outlook

Pros

- A collaborative and familial team - An exciting and practical product with concrete benefits for anyone in their market - Experienced leadership and management team members - Interesting and diverse work experience with fun projects

Cons

- A seemingly uncaring leadership team that does not act to retain valuable team members and assets - Constant and hastily made strategy and product changes that negatively affect the sales team's ability to engage our market - A complete and total lack of proper sales management in the US - Micromanagement and disrespect within various teams - A significant morale issue in the US office as a result of a very tumultuous few months - Recent changes in the competitive landscape have seemingly put the product's value proposition at risk - RB has a track record of overutilizing younger employees while underpaying them - No concrete career paths for any team members in the US - HQ doesn't seem to care about the US office even though the company has consistently reinforced the importance of the North American market

13
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