Passionate team but leadership overlooks pay and growth - Anonymous employee Dialogue Employee Review

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate team with hard working people

Cons

- If you're not one of mgmt's favorites, good luck - Leadership refuses to revisit pay structures despite being way behind the salary bands of competitors - Over my tenure, there has been more than 1 year where employees did not receive a raise that matched the inflation rate - Growth is extremely tough. Managers aren't given any resources to actually learn how to be a manager so a lot of mistakes are made and false expectations created - Tech stack is stuck in the stone age. We have so much tech debt, nothing is properly documented, a lot of key employees have fled the company. Things take way longer than they should take to deliver because we've focused so much on net-new MVP product features without cleaning up our messes

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Dialogue Response
2w
Thank you for sharing your feedback. We hear your concerns around compensation, management development, and technical foundations. Fairness and market alignment are priorities for us. We've been actively working on strengthening our career tracks to improve clarity, equity, and competitiveness, and we remain committed to rolling this out thoughtfully. We also recognize that great people need the right support and tools to grow and lead effectively, and that technical excellence is just as important as new products. We encourage you to voice this feedback in your retros, in our employee surveys and to your manager. Your feedback matters and it helps us keep improving. As you mentioned, we have a dedicated team so we can help work towards the feedback you have shared.

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Cons

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Pros

-good company benefits -great and responsive colleagues even if distance work (not team lead) -possibility to work from the office

Cons

- you don’t have any control over your appointments -you can have 4 appointments back to back without knowing in advance what’s the client issue (suicidal patients included - not leaving you time to adjust to what you just heard as you need to finish your clinical notes too) -shift overview is unpredictable -you need to download a lot of app on your personal computer as part time doesn’t have access to any materials. It can definitely slow down your computer. -mid provision exam (makes the job stressful at the beginning) -a lot of calls are just referring patients to walk in clinics (simple tasks kind of boring for our academical formation)

5
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Dialogue Response
3y
Hi there, Thank you for taking the time to share your thoughts and recommendations pertaining to your experience as a Mental Health Specialist with the Dialogue team. We, as an organization, are always looking for feedback, whether it may be positive or constructive, as it will help us to improve our current processes and ways of working moving forward. Recently, the distribution of appointments has been revised by our management teams for all MHS employees, ensuring that all have enough time between appointments dedicated for note taking and other administrative tasks related to the nature of the role. Regarding one's work schedules, Dialogue is committed to working on optimizing this process with the goal of offering a schedule that offers more stability for our operations staff members. When it comes to diversity and inclusion, we as a company know that these two factors will allow us to get closer to our mission of helping people improve their wellbeing - hence why we empower each member of our team to bring their whole selves to work, every single day. I'm sorry to hear that your experience was not one that reflected Dialogue's D&I values . Thank you once again for sharing feedback with the team.
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