Good tips, great live events, everything else needs to be improved - Concessions Stand Worker Dickies Arena Employee Review

3.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

First of all, the scheduling worked great for me. I attend college and have to commute over 30 minutes so I could not work every shift and they give you great flexibility to work around your own schedule. The hourly salary is nothing to write home about, but depending on the night, the tips can be really good. It also is fun to be able to work these events and hear soundchecks or be get to hear and possibly see a show. There also are some good co-workers there.

Cons

There could be a lot more efficiency and communication here. For example, during some shows there could be approximately a 1-2 hour period after the show started and whenever traffic goes down significantly that the supervisors could give the ok to start shutting down, but they hold off for too long which causes the workers to get caught up in traffic, and it can be a nightmare leaving from the 6th floor of the garage during a big event. The supervisors can also be abrasive and not easy to talk or reach out to. The mandatory trainings are also very painful and not helpful at all, were held every six months or so. There are also certain stands that have very low foot traffic, even in more popular events, and those stands can be painful to work because there is just a lull. Dickies also contracts workers through a third party company and there are times where it seems they are given the higher priority in the stand they are working than the current employees. The proliant system is unreliable and if you signed up for a shift and it is filled, there is no communication saying that, unless you look at proliant which is not an easy site to navigate. Finally, the communication is awful. During orientation I had issues accessing my company email, after multiple emails to the helpdesk and concessions supervisors, I was never able to access it during my 9 months there, and whenever applying I stated that I had not received any necessary licenses for serving food or alcohol, it was not mentioned when I first started working there. and whenever I attended a mandatory training a few months later and realized that I still did not have it, I emailed a higher up and did not receive an email back. All in all, it is a fine place to work but realize it has its issues.

Explore other reviews about Dickies Arena

5.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours Lots of hours during busy times Working with caring, amazing people

Cons

Not enough hours during slow times Cleaning up after others in parking booth

4.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

You have flexibility to work the events you would like to work. You may not be in a role where you see the entire show, but you can always watch some of it. Sometimes you can listen and see sound checks as well. Overall management is supportive and it's a good place to work, especially if you like seeing events. Plus, free parking in the garage next to the arena.

Cons

You will get to do many different jobs which is both good and maybe not so good depending on what you like to do. Sometimes the job you are doing does not allow you to see the event.

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